Privacy Policy

Introduction

This Privacy Policy explains how BrokenHappen ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website brokenhappen.site, use our services, or otherwise interact with us. This policy applies to all users of our services worldwide.

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Information: Name, email address, postal address, phone number, and other similar contact data.
• Account Information: Username, password, account preferences, and other information needed to create and maintain your account.
• Payment Information: Credit card details, bank account numbers, and billing addresses.
• Demographic Information: Age, gender, occupation, and other demographic details you choose to provide.

Usage Information

• Device Information: Information about your computer, mobile device, browser type, IP address, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, including pages visited, time spent, links clicked, and other interaction data.
• Location Data: General location information based on your IP address or more precise location data if you allow our website to access your device's location.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your payments and managing your account
• Communicating with you about our services, updates, and promotions
• Personalizing your experience and delivering content relevant to your interests
• Improving our website and services through analytics and research
• Ensuring the security and integrity of our website and services
• Complying with legal obligations and enforcing our terms and conditions

How We Share Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Partners: Trusted companies with whom we collaborate to offer joint promotions or products/services.
• Affiliates: Companies within our corporate family who may need access to your information for business purposes.
• Legal Authorities: Law enforcement, government authorities, or other third parties when required by law, to protect our rights, or in response to a legal process.

We will never sell your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information in certain circumstances.
• Restriction: You have the right to request restriction of processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to processing of your personal information in certain circumstances.
• Withdraw Consent: You have the right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly.
• Preference Cookies: Allow us to remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws different from those in your country.

Whenever we transfer your personal information internationally, we will take all necessary steps to ensure that it receives an adequate level of protection and is treated in a way consistent with this Privacy Policy.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: January 15, 2026

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

BrokenHappen
Victory Square 15, 3rd Floor
Bucharest, 010071
Romania

Email: [email protected]
Phone: +40 752 389 641